Operations Director

We're looking for an Operations Director to drive our next phase of rapid growth.

The role

What you will do

  • Set the agency's operations and people vision and execute against it
  • Lead all operations and people initiatives across all locations (Leeds, Manchester, London and the US)
  • Manage a team of heads of department (currently People Director) and supporting team members
  • Develop, execute and optimise our client management and people management approach (flow and key documents) and take this approach to multiple office locations
  • Interrogate and optimise workflow, management methodologies and technology adoption
  • Grow a world-class training function for our team and potentially our clients in the future
  • Lead the agency when the CEO and MD are not around


  • You have worked in a senior operations role in a fast-paced business
  • You have the ability to lead confidently through experience whilst empathising as a person who genuinely cares for others
  • You have successfully integrated and scaled business workflows
  • You have delivered a technology and people-led approach to operations
  • You have experience managing and delivering large projects, possibly having a relevant qualification (ScrumMaster/Prince2)


  • Leeds
  • Manchester


Think you’re up to the job?

Get in touch below and Jimmy or Grace will respond as soon as they can.