Chief Operating Officer

We're looking for a Chief Operating Officer to help lead and scale operations in the UK and US.

The role

What you will do

  • Lead the operations for Journey Further across all locations (Leeds, Manchester, London and the US)
  • Set the agency's operations vision and execute against it
  • Manage both agency operations and client operations
  • Scale the business through optimised workflows, management methodologies and technology
  • Build and grow a world-class training function for our team and our clients
  • Manage and support the operations team, including the Head of People and Senior Operations Manager
  • Lead the agency when the CEO and MD are not around


  • You have led operations for a complex and fast-paced business delivering against financial and efficiency KPIs
  • You understand how to operationally grow a successful data-driven business from 100 to 200+ people, whilst being true to its mission and vision
  • You have successfully integrated and scaled business operations before (ideally in the UK and overseas)


  • Leeds
  • Manchester


Think you’re up to the job?

Get in touch below and Jimmy or Grace will respond as soon as they can.